Elements and Performance Criteria
- Maintain accurate records
- Carry out work with an understanding of the purpose of health records
- Provide written reports and workplace forms that contain clear, concise and factual information and reflect legal and organisation requirements
- File documents in client health records according to acute care protocols
- Protect confidentiality of client health records according to organisation protocols
- Comply with the administration protocols of an acute care environment
- Complete workplace forms and documents according to organisation timeframes, protocols and procedures
- Store and maintain information according to organisation protocols and procedures
- Respond promptly to inquiries and requests according to established procedures and by using appropriate communication equipment
- Collect and process workplace information
- Use available business equipment/technology to obtain information effectively
- Use business equipment/technology to process information according to organisation requirements
- Comply with organisation security and confidentiality requirements
- Update, modify and file according to organisation requirements
- Collate and dispatch information according to specific timeframes and organisation requirements
- Support equipment requirements in an acute care environment
- Consult with nursing care team and reference material to determine equipment needs
- Select equipment appropriate to the task and according to equipment requirements, organisation protocols and procedures and manufacturers' guidelines
- Organise equipment within agreed timeframes
- Deal with issues and problems associated with the operation of equipment according to organisation protocols
- Clean equipment according to manufacturer specifications and store safely in appropriate place